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Express - Support Request (form is desktop & mobile friendly)

Is this Request is URGENT (submit this form first then contact us directly)
Yes
No

This should contain the Emp# having the issue

This should be the contact person who fully understands the issue or request

Select the Issue or Request that most closely Describes your issue:
New User Setup (please confirm payroll has setup first)
Existing User Unable to Log In
Additional Features or Reports Requested
Change Request to Existing Features or Processes
Dropdown Or Data Missing
Unexpected Messages or Warnings
My Screen Displays <with any message in it>
Docs or Screens Missing Information
When I click a Button it Does not Respond
When I Click A Button it Takes Me to an Unexpected Screen
Import or Export Does Not Work
Searches not Returning Expected Results
Login In Issues
Unexpected Shut down
Other Not Listed
Select the Module or Process you are having the issue in
Sales
Mileage Tracker
Inventory Flooring
Inventory Stock
Inventory Supplies (Desktop Only Should be used)
Inventory Tile Utilities
Inventory Mobile App Physical - Tile
Inventory Tile (Dispatching/Receiving)
Inventory Mobile App Dispatching - Supplies
Inventory Mobile App Receiving - Supplies
Inventory Mobile App Physical - Supplies
Purchasing
Paint
Variance
Comet Tracker
Payroll Timecards
Payroll Employee Setup
Payroll Active
Payroll Final
Payroll Posted
AC
Duration of the Issue or Request
Intermittent
Always
Others in same department have the same issue
N/A

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